Privacy policy
This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from risottini.com (the "Site").
By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically deleted when you close your browser). We do this to ensure that the selected currency remains selected and consistent when browsing our website so that prices can be converted to your (the visitor's) local currency.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. Visit http://www.allaboutcookies.org for more information about cookies and how to disable cookies.
- “Log files” track actions that take place on the site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".
When we talk about "Personal Information" in this privacy policy, we are talking about both device information and order information.
How do we use your personal information?
We use the order information we collect generally to fulfill orders placed through the site (including processing your payment information, arranging for shipping and providing invoices and/or order confirmations). In addition, we use this order information to:
- Communicate with you;
- Screen our orders for possible risk or fraud; and
- In accordance with the preferences you have shared with us, provide you with information or advertisements related to our products or services.
We use the device information we collect to help us screen for potential risks and fraud (in particular your IP address), and more generally to improve and optimize our site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Text Marketing Terms & Conditions
We use an SMS platform to which the following terms apply. By signing up for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initializing a purchase, subscribing through our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition of any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company with office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. After sending the text messages, your phone number is passed to an SMS operator to make the delivery.
To unsubscribe from receiving text marketing messages and notifications, please reply with STOP to any mobile message sent by us or use the unsubscribe link we provided you in one of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, are not considered a reasonable means of opting out. Message and data rates may apply.
For questions, you can text "HELP" to the number from which you received the messages. You can also contact us for more information. Please follow the above procedures to log out.
Sharing your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not change the data collection and use of our site when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.
In addition, if you are a European resident, we note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests those listed above. In addition, please note that your data will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will keep your order information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to, for example, reflect changes in our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please email us at ciao@risottini.com